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FAQ

  • Do you make custom orders?
Yes, OEM&OEM are welcome.
Your specific requirements such as custom logos, brand names, or other personalized details are fully accommodated to meet your needs.

  • What is the minimum order quantity?

Landou deisgns:20pcs/style

Customer designs:50pcs/style

Different plating colors are acceptable

  • Delivery Time:

Samples order : 7-10 days if there have stock

Bulk order / wholesale order / custom orders:20-25 days after receiving deposit

  • How about payment?

30% deposit, 70% balance before shipment, pay by T/T, Paypal

  • How to ship the jewelry?

We usually ship by DHL/FEDEX/UPS/TNT, it takes around 3-7 days, if you have any special requirements pleas advise before shipment.

  • How will I know if my order has been shipped?

Order will be shipped once receiving balance, we will send you tracking number, you can follow up delivery status by tracking number.

  • Return Policy:

If any defective after receiving items, please contact us withing 7 days.